Public Agreement (Offer)
This agreement is an official and public offer from the Seller to conclude a contract of sale of Goods presented on the website https://lagrange.com.ua. This agreement is public, meaning that in accordance with Article 633 of the Civil Code of Ukraine, its terms are the same for all buyers regardless of their status (individual, legal entity, individual entrepreneur) without giving preference to one buyer over another.
By concluding this Agreement, the buyer fully accepts the terms and conditions for placing an order, payment for goods, delivery of goods, return of goods, liability for unfair ordering, and all other terms of the agreement. The agreement is considered concluded from the moment the "Confirm Order" button is clicked on the order placement page in the "Cart" section and the Buyer receives order confirmation from the Seller in electronic form.
1. Definition of Terms
1.1. Public Offer (hereinafter - "Offer") - a public offer by the Seller, addressed to an indefinite number of persons, to enter into a contract of sale of goods remotely (hereinafter - "Agreement") with the Seller on the terms contained in this Offer.
1.2. Goods or Services – the object of the parties' agreement, which was selected by the buyer on the website of the Online Store and placed in the cart, or already purchased by the Buyer from the Seller remotely.
1.3. Online Store – the Seller's website at https://lagrange.com.ua created for concluding retail and wholesale purchase and sale agreements based on the Buyer's familiarization with the Goods description offered by the Seller via the Internet.
1.4. Buyer – a legally capable individual who has reached the age of 18, receives information from the Seller, places orders for the purchase of goods presented on the Online Store website for purposes not related to entrepreneurial activity, or a legal entity or individual entrepreneur.
1.5. Seller – "Stetsenko Tetyana Serhiivna" (RNOKPP 3049416305), a legal entity created and operating in accordance with the current legislation of Ukraine.
2. Subject of the Agreement
2.1. The Seller undertakes to transfer ownership of the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.
2.2. The date of conclusion of the Offer Agreement (acceptance of the offer) and the moment of full and unconditional acceptance of the terms of the Agreement by the Buyer is considered to be the date when the Buyer completes the order form located on the Online Store's website, provided that the Buyer receives order confirmation from the Seller in electronic form.
If necessary, at the Buyer's request, the Agreement may be executed in writing.
3. Order Placement
3.1. The Buyer independently places an order in the Online Store via the "Cart" form, or by placing an order via email or by phone number indicated in the contacts section of the Online Store.
3.2. The Seller has the right to refuse to transfer the order to the Buyer if the information provided by the Buyer during the order placement is incomplete or raises doubts about its authenticity.
3.3. When placing an order on the Online Store website, the Buyer undertakes to provide the following mandatory information required by the Seller to fulfill the order:
3.3.1. Buyer's surname, first name;
3.3.2. address to which the Goods should be delivered (if delivery is to the Buyer's address);
3.3.3. contact phone number.
3.3.4. Identification code for a legal entity or individual entrepreneur.
3.4. The name, quantity, article, and price of the Goods selected by the Buyer are indicated in the Buyer's cart on the Online Store's website.
3.5. If any of the Parties to the agreement requires additional information, they have the right to request it from the other Party. If the Buyer fails to provide the necessary information, the Seller is not responsible for providing a quality service to the Buyer when purchasing goods in the online store.
3.6. When placing an order through the Seller's operator (Clause 3.1. of this Offer), the Buyer undertakes to provide the information specified in Clauses 3.3 – 3.4 of this Offer.
3.7. The Buyer's acceptance of the terms of this Offer is carried out by the Buyer entering the relevant data into the registration form on the Online Store's website or when placing an Order through an operator. After placing an Order through the Operator, the Buyer's data is entered into the Seller's database.
3.8. The Buyer is responsible for the accuracy of the information provided when placing the Order.
3.9. By concluding the Agreement, i.e., accepting the terms of this offer (the proposed terms for purchasing the Goods) by placing an Order, the Buyer confirms the following:
a) The Buyer is fully and completely familiar with and agrees to the terms of this offer;
b) they give permission for the collection, processing, and transfer of personal data; permission for the processing of personal data is valid throughout the entire term of the Agreement, and also for an unlimited period after its expiration.
In addition, by concluding the agreement, the Buyer confirms that they are informed (without additional notification) about the rights established by the Law of Ukraine "On Personal Data Protection", about the purposes of data collection, and also that their personal data is transferred to the Seller for the purpose of fulfilling the terms of this Agreement, enabling mutual settlements, and for receiving invoices, acts, and other documents.
The Buyer also agrees that the Seller has the right to grant access and transfer their personal data to third parties without any additional notification to the Buyer for the purpose of fulfilling the Buyer's order. The scope of the Buyer's rights, as a subject of personal data in accordance with the Law of Ukraine "On Personal Data Protection," is known and understood by them.
4. Price and Delivery of Goods
4.1 Prices for Goods and services are determined independently by the Seller and are indicated on the Online Store's website. All prices for Goods and services on the website are indicated in Hryvnia, including VAT.
4.2 Prices for Goods and services may be changed by the Seller unilaterally depending on market conditions. At the same time, the price of a separate unit of Goods, the cost of which has been fully paid by the Buyer, cannot be changed by the Seller unilaterally.
4.3. The cost of the Goods indicated on the Online Store's website does not include the cost of delivering the Goods to the Buyer. The Buyer pays for the delivery of the Goods in accordance with the current tariffs of delivery services (carriers) directly to the chosen delivery service (carrier).
4.4. The cost of the Goods indicated on the Online Store's website does not include the cost of delivering the Goods to the Buyer's address.
4.5. The Seller may indicate the approximate cost of delivering the Goods to the Buyer's address when the Buyer makes a corresponding request to the Seller by sending an email or when placing an order through the online store operator.
4.6. The Buyer's obligations to pay for the Goods are considered fulfilled from the moment funds are received by the Seller in their account.
4.7. Settlements between the Seller and the Buyer for the Goods are carried out by the methods specified on the Online Store's website in the "Payment and Delivery" section.
4.8. Upon receipt of the goods, the Buyer must, in the presence of a representative of the delivery service (carrier), check the conformity of the Goods to qualitative and quantitative characteristics (product name, quantity, completeness, shelf life).
4.9. The Buyer or their representative, upon acceptance of the Goods, confirms with their signature on the sales receipt/or order/or transport waybill for the delivery of goods that they have no claims regarding the quantity of the goods, their appearance, and completeness.
4.10. Title and risk of accidental loss or damage to the Goods pass to the Buyer or their Representative from the moment the Goods are received by the Buyer at the place of delivery if the Goods are delivered independently by the Seller, or at the moment the Seller transfers the goods to the delivery service (carrier) chosen by the Buyer.
5. Rights and Obligations of the Parties
5.1. The Seller is obliged to:
5.1.1. Transfer the goods to the Buyer in accordance with the terms of this Agreement and the Buyer's order.
5.1.2. Not disclose any private information about the Buyer and not provide access to this information to third parties, except in cases provided by law and during the execution of the Buyer's Order.
5.2. The Seller has the right to:
5.2.1 Change the terms of this Agreement, as well as prices for Goods and services, unilaterally, by posting them on the Online Store's website.
All changes come into effect from the moment of their publication.
5.3 The Buyer undertakes to:
5.3.1 Before concluding the Agreement, familiarize themselves with the content of the Agreement, the terms of the Agreement, and the prices offered by the Seller on the Online Store's website.
5.3.2 For the Seller to fulfill its obligations to the Buyer, the latter must provide all necessary data that uniquely identifies them as the Buyer and is sufficient for the delivery of the ordered Goods to the Buyer.
6. Return of Goods
6.1. The Buyer has the right to return non-food goods of proper quality to the Seller if the goods did not satisfy them in terms of shape, dimensions, style, color, size, or for other reasons cannot be used by them for their intended purpose. The Buyer has the right to return goods of proper quality within 14 (fourteen) days, not including the day of purchase.
The return of goods of proper quality is made if it has not been used and if its marketable appearance, consumer properties, packaging, seals, labels, as well as the settlement document issued to the Buyer for payment of the Goods are preserved. The list of goods that are not subject to return on the grounds provided for in this clause is approved by the Cabinet of Ministers of Ukraine.
6.2. The return of the cost of goods of proper quality to the Buyer is carried out within 30 (thirty) calendar days from the moment such Goods are received by the Seller, provided that the requirements stipulated in clause 6.1. of the Agreement and current legislation of Ukraine are met.
6.3. The cost of the goods is subject to refund by bank transfer to the Buyer's account.
6.4. The return of goods of proper quality to the Seller's address is at the Buyer's expense and is not reimbursed by the Seller to the Buyer.
6.5. In case of detection of defects in the Goods within the established warranty period, the Buyer personally, in the manner and within the timeframes established by the legislation of Ukraine, has the right to present to the Seller claims provided for by the Law of Ukraine "On Consumer Protection". When presenting claims for free elimination of defects, the period for their elimination is calculated from the date of receipt of the Goods by the Seller and physical access to such Goods.
6.6. Claims provided by the Law of Ukraine "On Consumer Protection" are considered by the Seller provided that the Buyer submits documents stipulated by the current legislation of Ukraine. The Seller is not responsible for defects in the Goods that arose after its transfer to the Buyer due to the Buyer's violation of the rules of use or storage of the Goods, actions of third parties, or force majeure.
6.7. The Buyer has no right to refuse goods of proper quality that have individually defined properties if the specified goods can only be used by the Buyer who purchased them (including at the Buyer's request, non-standard sizes, characteristics, appearance, completeness, etc.). Confirmation that the goods have individually defined properties is the difference in the size of the goods and other characteristics specified in the online store.
6.8. The return of goods, in cases provided by law and this Agreement, is carried out at the address indicated on the website in the "Contacts" section.
7. Liability
7.1. The Seller is not responsible for damages caused to the Buyer or third parties as a result of improper installation, use, or storage of the Goods purchased from the Seller.
7.2. The Seller is not responsible for improper, untimely fulfillment of Orders and its obligations if the Buyer provides unreliable or erroneous information.
7.3. The Seller and the Buyer are responsible for fulfilling their obligations in accordance with the current legislation of Ukraine and the provisions of this Agreement.
7.4. The Seller or the Buyer are released from liability for full or partial non-fulfillment of their obligations if the non-fulfillment is a consequence of force majeure circumstances such as: war or military actions, earthquake, flood, fire, and other natural disasters that arose independently of the will of the Seller and/or Buyer after the conclusion of this agreement.
The Party unable to fulfill its obligations shall immediately notify the other Party.
8. Confidentiality and Personal Data Protection
8.1. By providing their personal data on the Online Store website during registration or order placement, the Buyer gives the Seller their voluntary consent to the processing, use (including transfer) of their personal data, as well as the performance of other actions provided for by the Law of Ukraine "On Personal Data Protection", without limiting the term of such consent.
8.2. The Seller undertakes not to disclose information received from the Buyer.
The provision of information by the Seller to counterparties and third parties acting under an agreement with the Seller, including for the fulfillment of obligations to the Buyer, as well as in cases where the disclosure of such information is established by the requirements of the current legislation of Ukraine, is not considered a violation.
8.3. The Buyer is responsible for keeping their personal data up to date.
The Seller is not responsible for the poor quality performance or non-performance of its obligations due to the irrelevance of the information about the Buyer or its inconsistency with reality.
9. Other Terms
9.1. This agreement is concluded on the territory of Ukraine and operates in accordance with the current legislation of Ukraine.
9.2. All disputes arising between the Buyer and the Seller shall be resolved through negotiations. In case of failure to settle a dispute through negotiations, the Buyer and/or the Seller have the right to appeal to judicial bodies in accordance with the current legislation of Ukraine.
9.3. The Seller has the right to unilaterally amend this Agreement, as provided for in clause 5.2.1. of the Agreement. In addition, changes to the Agreement may also be made by mutual agreement of the Parties in the manner prescribed by the current legislation of Ukraine.
SELLER'S ADDRESS AND DETAILS
Recipient: FOP Stetsenko Tetyana Serhiivna,
RNOKPP / EDRPOU: 3049416305,
IBAN Account: UA903052990000026007004940593,
Bank: JSC CB "PRIVATBANK"