Privacy Policy

The provisions of the Privacy Policy of Information and Personal Data (hereinafter referred to as the "Privacy Policy") apply to any type of information that the online store may obtain about the User during their use of the programs, goods, and products presented in the store.

This Privacy Policy and Personal Data Protection establishes the procedure for the online store Administration to process personal data, the types of personal data collected, the purposes for using such personal data, the online store Administration's interaction with third parties, security measures to protect personal data, conditions for accessing personal data, and contact information for the user to access, modify, block, or delete their personal data and to address any questions they may have regarding personal data protection practices.

By using the services of the online store https://lagrange.com.ua/, the user expresses their agreement with the Privacy Policy. The online store reserves the right to amend the Privacy Policy at its discretion. The user assumes responsibility for familiarizing themselves with the updated version of the Privacy Policy, which governs the rules for using the online store.

1. Definitions

1.1. The Privacy Policy operates with the following definitions:
1.1.1. "Personal data." Information about a natural person, identified or identifiable, by one or more characteristic factors determining physical, physiological, genetic, mental, economic, cultural, or social identity, including the device's IP address, location data, Internet identifier, as well as information collected through cookies and other similar technology.
1.1.2. "Processing of personal data." All types of actions with the User's personal data, and the totality of such actions (including those requiring the use of automated tools). These actions include: systematization, collection, accumulation, storage, as well as clarification (updating, and, if necessary, modification), use, extraction, transfer, blocking, deletion, or complete destruction of personal data.
1.1.3. "Confidentiality of personal data." A requirement that is mandatory for compliance by representatives of the online store Administration, as well as other persons who have gained access to the User's personal data. This is also a requirement not to allow the dissemination of such data without prior consent from the User (personal data subject) or without other legal grounds.
1.1.4. "User." A person who has gained access to the online store's website via the Internet and uses the online store's resources and capabilities.
1.1.5. "Cookies." A small amount of information (data) that a network server sends and stores on the User's computer. The web browser or web client sends it to the web server via an HTTP request each time it tries to open a site page.
1.1.6. "IP address." A unique network address of a node in a computer network built on IP protocol principles.
1.1.7. "Website" – a website managed by the online store Administration on the domain https://lagrange.com.ua/, accessible via web browsers.

2. General Provisions

2.1. By using this online store's website for their own purposes, the User acknowledges their full agreement with the provisions of the Privacy Policy and the terms of personal information (data) processing.
2.2. If the User does not agree with all or individual conditions set forth in the Privacy Policy, they must stop using the services of the online store.
2.3. The provisions of the Privacy Policy apply exclusively to this online store. The Administration does not control and is not responsible for the information and services of third parties that the User may access through relevant Internet links presented on the pages of this online store.

3. Subject of the Privacy Policy

3.1. The provisions of the Privacy Policy define the obligations of the online store Administration regarding the non-disclosure and confidentiality of personal data provided by the User. Such information (data) may be requested by the Administration from the User for registration on the online store's website or for placing an order to purchase a Product presented in the online store.
3.2. The User's personal information that may be used and processed in accordance with the provisions of this Privacy Policy must be entered by the User into the registration form on the online store's website. The list of personal data to be entered into such a form:
3.2.1. Last name, first name, patronymic;
3.2.2. contact phone number;
3.2.3. email address;
3.2.4. address to which the Product purchased by the User in the online store is delivered;
3.2.5. User's place of residence.
3.3. The online store Administration takes all possible measures to preserve the following confidential information of the User:
IP address
Cookies
Browser information
Time of access to the online store's website.
3.3.1. Refusal to save cookies may limit access to certain sections of the online store, such as those requiring authorization.
3.3.2. The online store collects statistics on users' and visitors' IP addresses. The collected data may be needed by Administration representatives to identify and eliminate possible technical errors, as well as to monitor compliance with the legality of financial payments made through the online store's resources.
3.4. Any data not specifically stipulated earlier (purchase history, user operating system information, etc.) must be reliably protected. In addition, they are not subject to disclosure, except for the conditions specified in clauses 5.2 and 5.3 of this Privacy Policy.

4. Purpose of collecting user personal data

4.1. Personal information (data) provided by the User may be used by the online store Administration representatives for:
4.1.1. Accurate identification of the User who has registered on the online store's website;
4.1.2. providing the User with access to the resources of this online store;
4.1.3. establishing and maintaining feedback with the User. This includes: sending informational messages, requests about using online store resources, requests for services, as well as processing other User requests.
4.1.4. determining the User's location to improve security when using the online store's resources and capabilities; to prevent and protect against fraud.
4.1.5. confirming the completeness and accuracy of the data provided by the User.
4.1.6. creating an account necessary for placing orders and making purchases. Only with the User's consent.
4.1.7. providing the User with information about the status of their placed order.
4.1.8. processing and receiving payments, confirming tax benefits, taxes, as well as for disputing payments (if necessary), to determine credit eligibility.
4.1.9. providing the User with effective customer and technical support in case of problems related to using this online store's website.
4.1.10. providing the User (with their consent) with information about product updates, special offers, prices, as well as for sending news and other materials on behalf of the online store, or on behalf of this online store's partners.
4.1.11. conducting promotions and other advertising activities (with the User's consent).
4.1.12. providing the User with access to the websites and services of this online store's partners.

5. Methods and terms of personal data processing

5.1. The processing of personal information (data) provided by the User is carried out without limitation of terms by any legal methods (if necessary, with or without the use of automated data collection tools).
5.2. The User agrees that the online store Administration representatives reserve the right to transfer personal data to third parties. This applies to: courier services, postal organizations, etc. This data may be transferred to third parties exclusively for the purpose of fulfilling an order placed by the User in the online store (including for product delivery).
5.3. The User's personal information may be provided to government authorities. But exclusively on the basis of current legislation.
5.4. In case of loss or disclosure of the User's personal information, the online store Administration undertakes to inform the User about this.
5.5. The online store Administration undertakes to apply all possible measures to ensure the protection of the User's personal data from unlawful or accidental access, damage, destruction, blocking, and other unlawful actions by third parties.
5.6. The online store Administration applies all possible measures to prevent losses and other negative consequences that may be caused by the loss or disclosure of the User's personal information.

6. Obligations of the parties

6.1. The User agrees that they are obliged to:
6.1.1. Provide accurate information about their personal data that may be required to provide online store services.
6.1.2. Update and supplement the provided personal information if it has changed.
6.2. The online store Administration undertakes to:
6.2.1. Use the information provided by the User exclusively for the purposes specified in paragraph 4 of this Privacy Policy.
6.2.2. Ensure reliable storage of information, prevent its disclosure without obtaining written permission from the User, not sell, exchange, allow publication, or otherwise disclose personal information (data) provided by the User. Except for cases provided for in clauses 5.2 and 5.3 of this Privacy Policy.
6.2.3. Take all possible measures to ensure and preserve the confidentiality of personal information (data) provided by the User.
6.2.4. Block personal data relating to the User immediately upon receiving an appeal or request from them (or from the User's legal representative, including a personal data protection control body).

7. Liability of the parties

7.1. If the online store Administration fails to fulfill its obligations, it bears full responsibility for compensating losses caused to the User due to the unlawful use of their personal information.
7.2. In case of loss or disclosure of the User's confidential data, the Administration is not liable if this data:
7.2.1. became publicly available earlier;
7.2.2. was received from third parties before it was received by the representatives of this online store Administration;
7.2.3. was disclosed with the consent of the User or their legal representative.

8. Procedure for resolving disputes arising between the parties

8.1. Before appealing to court with a claim, in order to resolve a dispute between the User and the Administration, the Parties undertake to submit claims in writing and provide a written proposal for dispute resolution.
8.2. The recipient of the claim must notify the applicant in writing of the outcome of the claim's consideration within 30 (thirty) calendar days from that moment.
8.3. If no agreement is reached between the parties and the dispute is not resolved, it (the dispute) is referred to court and considered in the manner prescribed by law.
8.4. The provisions of the Privacy Policy and the relationships arising between the User and the Administration are governed by the norms of current legislation.

9. Use of cookies

9.1 Cookies are small text files stored on the devices used by the User to access the Website. Cookies collect information that facilitates the use of the Website – for example, by remembering the User's visits and actions. The cookies we use are safe for the user's device. In particular, viruses or other unwanted or malicious software cannot enter user devices in this way. These files allow the identification of the software used by the User and tailor the Website's operation individually for each User.
9.2. The Administrator of the online store uses the following types of cookies:
9.2.1. Mandatory cookies are necessary for the proper functioning of the Website. Thanks to these files, the Administration of the online store can ensure the secure execution of actions such as, for example, fulfilling the User's order, "remembering" the User who logged into the Website after navigating to another page, or automatically filling in address details during purchases. Blocking these cookies in the User's browser may lead to incorrect operation of the Website. These cookies are mandatory and cannot be deactivated.
Specific purposes for using technical cookies:
a) ensuring the security and reliability of the Website;
b) implementing processes necessary to ensure the full functionality of the Website, including, in particular:
- adapting the Website content to allow the User to fully utilize the available functionalities and optimize the use of the Website pages. In particular, these files allow the recognition of the main parameters of the User's Device and display the Website correctly;
- enabling the use of "Clipboard" and "Cart" functions on the Website.
9.2.2. Analytical cookies are used by the Administration of the online store, both for analyzing User behavior on the Website for business purposes and for understanding how Users use the Website. This allows us to determine which functionalities need to be improved or updated. The information obtained by the online store through analytical cookies is anonymous – based on it, the online store cannot identify the User from whom the information was received.
9.2.3. Personalization cookies allow the analysis of User behavior on the Website and their shopping preferences, which enables personalized product offers to Users, modifications to the Website's functionality, and the publication of sponsored content. Data obtained through these types of cookies can also be used to improve existing systems and software, as well as to develop new solutions and functionalities.
9.2.4. Advertising cookies allow the Administration of the online store to adapt the displayed advertising to the preferences and interests of Users, i.e., to target Users with so-called behavioral advertising. With their help, entities cooperating with the Administration of the online store, such as Google, Facebook, or Instagram network operators, will be able to properly configure the displayed advertising content so that it matches the User's preferences.
9.3. The cookies described above can be divided into two types depending on their storage period:
9.3.1. Session cookies are stored on the User's Device and remain there until the end of the current browser session. After that, the stored information is permanently deleted from the device's memory.
9.3.2. Persistent cookies are stored on the Device until they are deleted. Ending a browser session or turning off the Device does not lead to their deletion. If the User does not delete persistent cookies from their Device, they will be stored for up to 60 days from the moment they are saved.
9.4. Only mandatory cookies are necessary for the proper functioning of the Website. For other types of cookies, the User may consent to their use, but this is not mandatory. The User can manage the scope of use of analytical cookies, personalization cookies, and advertising cookies by giving or withdrawing consent to their use. The User has the ability to manage consents for individual types of cookies at any time through the panel on our website.

10. Additional Provisions

10.1. The Administration of the online store reserves the right to amend the provisions of this Privacy Policy without obtaining the User's consent.
10.2. The new Privacy Policy comes into effect only from the moment it is posted on the website of this online store (unless otherwise specified in the new version of the Privacy Policy).
10.3. All questions and suggestions regarding this Privacy Policy can be sent via the relevant section of this online store's website.
10.4. The current provisions of the Privacy Policy are posted on the online store's website.

July 1, 2026